Before you decide to buy security doors, be sure to ask your dealer about the terms and time of warranty, as well as about the servicing system.
There are many different types of security doors in our market that feature common characteristics, including extremely poor technical solutions related to the servicing of doors or locks, low availability of technicians and even the total lack of service support.
In addition to the always possible breakdown of the security door lock, the loss of keys and the replacement of the lock, there are other factors that you should consider before buying. These factors include: durability and servicing of hinges or the replacement of worn-out and damaged parts of security doors – such as spyholes and fittings; the replacement or painting of the wooden panels on the door wing or the replacement of sealing gaskets. If we take all these aspects into consideration, we shall come to the conclusion that servicing the security door plays a very important role in the buyer’s choice of the place where he or she is going to buy the door. The buyer should be aware that there is always the possibility of malfunction of the security door, and for that reason, it is necessary to have the support of a high-quality and up-to-date service.
Bosal company employs a professional staff, which is exclusively engaged in servicing our security doors. We cannot promise to our customers that the Bosal security doors will never break, but we can guarantee them that we will repair every defect in the shortest possible time.
Every high-quality product requires maintenance, in order to keep its performance. That is why Bosal recommends carrying out regular door service after the first and third years of use. Our many years of experience with more than 10,000 manufactured and installed security doors have shown that door breakdowns occur, as a rule, in the most inconvenient moment (when you are hurrying to a business meeting, going to the airport, school, an examination, on vacations etc.). . This means that, by introducing regular service, Bosal has as its ultimate goal to ensure that all our customers have doors that are safe, functional and usable at any time.
Our technicians will check all the critical elements of the door: the lock and the locking points, the handle, the spyhole, the hinge bearings and the clearings, which should be within the allowed limits. The safety lock is completely removed, inspected and its mechanism is serviced. After that, it is but back in place in the door. In addition to all this, our technicians will give you instructions about the easiest and most efficient way to use the security door, avoiding possible disruptions caused by improper handling.
A very special advantage is that, by carrying out the regular service, you extend the warranty period of your Bosal security door by three or six years. Regardless that the door is within the warranty period or not, in case of an emergency intervention, our services are available 24 hours a day, 7 days a week.
Thanks for your confidence!